At WooCommerce, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the product(s) you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.
Follow the steps at How to Request a Refund for a full, no-questions-asked refund within 30 days of date of purchase. We’d love to know where things went wrong, or how we can improve. Please include your order number so we can issue a refund as soon as possible.
Kindly note that we make every attempt to process the refund as quickly as possible. But Stripe or your financial institution can take up to 20 days for the refund to reflect in your bank/card account.